Thank you for visiting Bhaaav. This Privacy Policy is intended to inform you of how we collect, use, disclose, and protect your personal information when you interact with our website.
Identity information: Includes name [first, last, initials], Date of Birth, e-mail address, password, social media identifiers and information passed along to us via your Facebook and gift card codes that are assigned to you. We use it to verify your identity.
Contact information: Includes your phone number, shipping and billing address, e-mail address, Messenger ID, social media handle, any other communication channel you have used to contact us for more information. We use it to contact you for different reasons depending on the purposes stated below.
Location information: Includes your residential location, current log-in location [IP address], GPS location (if you wish to share us, for example through your mobile device settings), or the specific bhaaav.com site you have visited that might give us clues about where you are. We use it to help you find what you are looking for at your current location.
Size information: Includes clothes size, height, weight, chest, waist, hip, inseam, body shape measurement. We use it to make sure your gear fits.
Purchase information: Includes: your payment information (credit card number), Bank Account details, payment risk profile (provided to us by our payment risk solution), shopping cart (your ordered items), delivery details, shipping and billing address, customer order number, purchase history with Bhaaav, transaction ID, and any other information related to your purchase. We use it to complete your order or return or refund on Bhaaav site.
Behavioural and Profile information: Includes your shopping history, wishlist items, your browsing behaviour, your browsing preferences, your shopping preferences, in-store interactions, your workout history, product reviews, social media interactions with us, and any other intelligence we have about you to help us learn you as a consumer better, including “Community information”. We use it to know you better as a consumer, so we can send you marketing messages containing only products that we think you might be interested in.
Preference information Includes preferred language, log-in location, Wishlist items, preferred shipping address, browsing preferences, our correspondence with you, your Ochre and Black Private Limited product reviews. We use it to give you convenience when you visit and/or shop on our sites.
