Returns and Exchanges Policy

At Bhaaav, we take pride in crafting garments that are tailored to your unique preferences. Each piece is created with care and attention to detail to ensure your satisfaction. Due to the personalized nature of our garments, we regret to inform you that we do not offer a traditional return policy.

Exchange Option: We understand that sometimes preferences can evolve, and we're here to assist you in finding the perfect Bhaaav garment that resonates with your style. If you wish to exchange the garment you've received, we offer an exchange option that allows you to explore our exquisite collection and make a selection that suits your taste.

Here's how our exchange process works:

  1. Contact Our Support Team: Reach out to our dedicated customer support team within 14 days of receiving your order. You can contact us via email at or Whatsapp on +91 84859 81883.

  2. Request an Exchange: Let us know the reason for your exchange request and provide details about the garment you received. We'll guide you through the exchange process and help you find an alternative garment that matches your preferences.

  3. Coupon Generation: Upon approval of your exchange request, we will generate a coupon code for you. This coupon code will allow you to select any other Bhaaav garment of your choice from our collection.

  4. Select Your Replacement: Browse through our captivating range of garments and choose the one that captures your heart. Apply the coupon code during checkout to redeem its value against your new selection.

Important Notes:

  • Exchange requests must be initiated within 14 days of receiving your order.
  • The original garment must be returned in its original condition, unworn and with all tags attached.
  • The generated coupon code will be valid for a specified period, allowing you ample time to choose your replacement garment.
  • In case of any price difference between the original garment and the selected replacement, balance amount to be paid by the customer.
  • Shipping fees associated with the exchange will be borne by the customer.


If you have any questions or need further assistance, please don't hesitate to contact us at

Warm regards, The Bhaaav Team